Frequently Asked Questions


How much is tax?

GST/HST will be calculated as per Canadian tax laws within all Canadian provinces. Our Store shall automatically charge and withhold the applicable sales tax for orders. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

How much is shipping?

Please click here for shipping information

What countries do you ship to?

We currently ship internationally.

How do I pay for my order?

We currently accept Visa, Mastercard and AMEX for online and phone-in orders.

*PLEASE NOTE* We do NOT accept personal checks/cheques, or money orders. Please make sure you order with a credit card that we accept or paypal.


What is your cancellation policy?

At, we pride ourselves in our dedication to customer service. Therefore, unlike other online stores, we do not charge any cancellation fees for cancellations right after an order is placed. However, please note that you can not cancel any order AFTER we have shipped it from our store.

What is your return and exchange policy? is to ensure that you are totally satisfied with your shopping experience. 

  • We accept returns of unopened products up to 30 days after the date of purchase
  • Shipping on any return is at consumer cost.
  • Gift Certificates are not eligible for return or refund.
  • All sales on clearance items are final and not eligible for return.

Email us if you have any questions:

Alternatively you can call us at
Local: 604-273-7896
Toll Free Tel: 1-844-666-1888


Why is the price different from the last time I ordered?

Due to market fluctuations, prices of items may change from time to time.